Work Item Costs Include GST vs Exclude GST

Index

• Setting Up
• Exclude GST
• Include GST

Setting Up

This is controlled in your Settings->Company->Work item costs include GST. Before you can create invoices, you need to choose which method you wish the system to use to calculate GST and whether you are registered for GST or not.

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Exclude GST

When excluding GST, it means that the Goods and Services Tax (GST) is not factored into the final value or calculation. This allows for a focus on the price or value before the tax is applied. You must ensure that the entered amount does not include GST as the system will automatically calculate and add GST on top of the total amount.

In the example below, the work item is valued at $100 pre-tax, so the total value charged is $110 including GST.

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Include GST

When including GST, it means that the Goods and Services Tax (GST) is considered and included in the final value or calculation. This ensures that the price or value reflects the total amount, including the tax. You must ensure that the entered amount includes GST, as the system will calculate and incorporate the appropriate GST amount based on the total amount you are charging the client.

In the example below, the total value charged is $100, so the work item is valued at $90.91 with $9.09 GST added.

IMPORTANT NOTE: If you have accepted a Work Request before changing the GST setting, please contact support to update the existing ‘Accepted’ work request before invoicing. Only the Technical team can make this change. Similarly, if you have marked a Quote Request as “Intend to Quote,” please contact the support team to update the quote request with the new GST setting before submitting the quote. All future quote and work requests will reflect the new GST setting.

Quote Request Support Work Request

quotes work request support

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